Privacy policy
Last updated: 13 November 2026
This page explains what information Family Scam Guard (“we”) collects, why, and what you can do about it. We have tried to write it in plain words.
Who we are
Family Scam Guard, Australia. Contact: hello@familyscamguard.com.
What we collect
- Your email address, when you ask for the free checklist.
- Which link brought you to our site (for example, “youtube” or the name of a partner website). This comes from the web address you clicked. We use it to see which videos and partners are useful.
- Whether you bought the guide, so we stop sending you emails about buying it.
- Email activity: our email service records whether our emails were delivered, opened or clicked.
- Purchase details, if you buy. Gumroad runs our checkout and shares your name, email address and order details with us. We never see your full card number.
We do not collect your age, address, phone number or financial details through this website. Our pages do not use advertising trackers, and our own pages do not set cookies.
Why we use it
- To send you the checklist and the short series of emails you asked for.
- To deliver your purchase, answer your questions and process refunds.
- To understand which channels bring visitors, in total, not to profile you.
We send marketing emails only to people who asked for them, and you can stop them at any time.
Who handles it for us
- Brevo stores our email list and sends our emails.
- Cloudflare hosts this website.
- Gumroad runs the checkout, takes payment, delivers the guide and handles sales tax.
These companies may store information in the United States, the European Union or other countries. We do not sell, rent or trade your information, and we do not share it with advertisers.
How long we keep it
We keep your email address while you are subscribed. If you unsubscribe, we keep only a record that you unsubscribed, so we never email you again by mistake. Purchase records are kept as long as tax and accounting rules require.
Your choices and rights
- Stop our emails: click “Unsubscribe” in any email, or email us.
- See, correct or delete your information: email hello@familyscamguard.com. We will reply within 30 days.
- If you live in the European Union, the United Kingdom, Australia or a US state with a privacy law, you may have further rights under that law, including the right to complain to your local data-protection authority.
Children
This website is not meant for children under 16, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date at the top of this page.